Storm Restoration Consultant

Company: Miller Storm Roofing & Reconstruction
Location: Haltom City
Posted on: September 18, 2022

Job Description:

Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.

Responsibilities:

Ensure customer account information is up-to-date
Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
Interact with the sales lead to maintain and improve service and product knowledge
Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
--- Create business by knocking on homeowners doors who need repairs
--- Perform storm damage inspections on properties (including roofs)
--- Meet with insurance adjusters on the customer's behalf
--- Write construction contracts

Qualifications:

Must have graduated high school, received a G.E.D. or equivalent
Excellent active listening, interpersonal, and communication skills

Strong knowledge of customer interface and interaction
--- Valid Driver's License
--- Must have their own vehicle

About Company:
Miller Storm Roofing and Reconstruction is a rapidly growing roofing and solar company in the Fort Worth, TX Area.

We pride ourselves on a positive culture along with personal development. Our mission is to enhance our neighborhoods by enhancing our people.

We are the professionals that help homeowners restore their properties after catastrophic events like wind, hail, and tornados.

OUR CORE VALUES

Be CoachableBe Impeccable with your wordContinually EvolvePeople over Profits

Keywords: Miller Storm Roofing & Reconstruction, Haltom City , Storm Restoration Consultant, Professions , Haltom City, Texas