Records Specialist
Company: Legal Monkeys
Location: Waco
Posted on: December 30, 2025
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Job Description:
Job Description Job Description Who We Are and What We Do Legal
Monkeys sets the standard for operational excellence for records
collection. Personal Injury law firms will hire companies (like
us!) to call medical providers to receive medical records and bills
on their behalf. By doing so, the life of a case is expedited,
which means more money and a faster return to a greater quality of
life for clients of the law firm. We strive to foster professional
and personal growth within our team. Our Records Specialists are
responsible for being ambassadors and providing our clients with
exceptional service. Each Specialist connects with providers in
genuine and authentic ways while achieving goals and having fun.
Each team member plays an important role to the success of our
business. The Breakdown Interact with case managers and providers
via phone, email, and chat Effectively retrieve medical records and
bills for law firms Assess provider relationships to facilitate the
most effective way to collect records Ensure special authorizations
are completed Interact with providers with enthusiasm to accomplish
daily goals Manage a block of business and reach individual volume
goals Build genuine relationships with providers and coworkers
Perform in a dynamic atmosphere while maintaining a remarkable
level of professionalism Help to maintain a strong culture of
winning and service through hard work and organization Think
critically through unexpected problems Perform other duties as
assigned Skills and Qualifications High School Diploma or GED
Excellent written and verbal communication skills Working knowledge
of standard office equipment preferred. Our Core Values Play As A
Team. By building each other up, we all get better, and - together
- we get stronger. Find A Better Way. We don't know how to settle.
We are always asking ourselves how to get better in everything we
do. Inspire And Be Inspired. Each day, we find ourselves drawing
inspiration from our teammates while giving inspiration to others.
Need To Achieve. Never apologize for having high standards for
yourself. We wouldn't want anything less. What would my hours and
pay look like? Monday - Friday 8:00 a.m. to 5:00 p.m. CDT Hourly
Pay: $15 - $17 Let's talk about benefits! Paid vacation 8 paid
holidays Learning and growth Competitive benefits package 401(k)
plan; 3.5% company contribution match Medical, dental, vision,
life, and supplemental insurance available Social team building
events and bonding Physical Requirements Experience prolonged
sitting, standing and bending. Ability to interact with standard
office technology (e.g., keyboard, computer, headset, mouse) with
or without reasonable accommodation. Ability to lift up to 15
pounds at times. On-site attendance. Why Us? You could take your
talents anywhere. We know that. You know that. So, let’s cut to the
chase - We are a Records Collection Company, set on helping our
clients by expediting the life of a case. But, what sets us apart?
Our commitment to top-tier office culture. Legal Monkeys believes
to be the best records collection company in the nation. We grow as
individuals, as well as a team. The Legal Monkeys team is full of
quick thinkers who are willing to adapt and find the best way to
achieve any task in front of them. Thank you for considering us as
a potential employer. Powered by JazzHR l6rRJ0pJ5z
Keywords: Legal Monkeys, Haltom City , Records Specialist, Legal , Waco, Texas
