Tech-L2-CU3D00-Depot Dept. III
Company: Sms Infocomm Corporation
Location: Grapevine
Posted on: April 1, 2026
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Job Description:
Description Summary T he Computer Technician will be responsible
for providing computer diagnostics and repairs on tablets, laptops,
desktops, and all in ones. Essential Duties and Responsibilities
include the following. Other Duties not listed may be required.
Daily Responsibilities % of Job 90% The primary responsibility of a
computer technician is to diagnose and repair laptops. Troubleshoot
and diagnose computer systems both hardware and software. Manually
examine and repair computer hardware and peripheral components.
Take apart and re-assemble computer components and parts. Analyze
failed equipment according to established methods or procedures and
determine whether equipment is repairable Resolve hardware
technical issues within time schedule and provide the break and fix
solution using in-house system May manually set up computer systems
and hardware, and install or re-install software programs for
computer users. Ability to reach daily Units p/Hour metrics -
Minimum KPI Standards of 1.49 or above (able to meet within 90 days
of employment). Perform other duties as assigned. Warehouse
Efficiencies % of Job 5% B uilds and maintains a work environment
that is positive and is supported by open feedback and two-way
communications at all levels. Keeps warehouse organized and clean
at all times. Team Building/Leadership % of Job 5% Responsible for
maintaining a positive work environment while supporting the
companys culture. Responsible for fostering a healthy and safe work
environment, focusing on the well-being of all associates.
Qualifications Education and/or Experience Working towards
completing A certification. Still attending tech school. Should
have solid 2 to 3 years of repair experience. Worked in low
production PC type environment. Experienced in 1-2 OEMs. Knowledge
of simple or repetitive component replacement such as LCD/HDD for
multiple commodities. Should have working knowledge of different
models such as Dell, HP, Toshiba, Apple, and Acer products. Basic
computer skills, including Microsoft Office Word, Excel,
Power-point, etc. Essential Skills: Job requires the ability to
clearly organize and categorize work priorities to complete your
work. Required demonstrated ability to read and follow written
instructions and ideas. Job requires the repeated and coordinated
use of your hands, wrists, and fingers to use a computer keyboard,
and other small handheld tools. Must be hands-on and have ambition
with the drive to succeed - Makes things happen. Goal oriented and
must be accustomed to achieving results through team-work. Must be
able to identify and resolve problems in a timely manner. Ability
to reach daily KPI/Hour metrics - Minimum KPI Standards of 1.25-
1.8 (able to meet within 90 days of employment). Must be able to
gather and analyze information skillfully. Competencies: Shows
determination to achieve excellent results Finds better ways
Demands top performance Inspires commitment Working Conditions Must
be able to tolerate moderate to high noise levels in a warehouse
environment. Office and outside environmental conditions found in
the warehouse, hot in the summer, cold in the winter. Individuals
may need to walk for an extensive period of time while working and
walking the facilities; to reach over shoulder heights; bend or
stoop below the waist; repetitive wrist, hand, or finger movement;
occasional lifting up to 25 pounds. SMS InfoComm Corporation is an
equal opportunity employer. Diversity and Inclusion are the
foundation of our culture.
Keywords: Sms Infocomm Corporation, Haltom City , Tech-L2-CU3D00-Depot Dept. III, IT / Software / Systems , Grapevine, Texas
