Head of Technology (Full-time On-site)

Company: Mercedes-Benz of Plano
Location: Plano
Posted on: February 13, 2026

Job Description:

Job Description Job Description ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Technology Leadership & Execution Build, lead, and mentor the internal IT team supporting all four dealerships Own the end-to-end technology function for a four-rooftop dealer group Develop and execute a realistic technology roadmap that supports growth and efficiency Act as the main point of contact for all technology decisions, issues, and vendor relationships Dealership Systems & Support Oversee core dealership platforms including DMS, CRM, inventory, desking, F&I, service, and accounting systems Ensure system uptime, integrations, and consistent processes across all locations Lead troubleshooting and escalation for critical system issues impacting operations Personally handle or oversee resolution of high-impact system issues Infrastructure & End-User Technology Oversee networks, servers, cloud systems, devices, and dealership infrastructure Manage endpoint lifecycle (PCs, mobile devices, printers, scanners, etc.) Ensure reliable connectivity and performance at each rooftop Vendor & Cost Management Manage technology vendors, contracts, and renewals with a focus on value and performance Evaluate new tools and eliminate redundant or low-value systems Build and manage the IT budget with strong cost discipline Cybersecurity & Data Protection Implement and maintain cybersecurity best practices across all dealerships Ensure secure handling of customer, financial, and employee data Manage user access, device security, backups, and incident response Planning, Budgeting & Growth Develop and manage the IT budget for a five-store operation Plan technology needs for new initiatives, system upgrades, and potential expansion Create documentation, disaster recovery plans, and long-term support strategies Process Improvement & Automation Identify opportunities to streamline dealership workflows through technology and automation Standardize systems and processes across rooftops where practical Support reporting, analytics, and data visibility for leadership and store managers Other Duties: Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time. MINIMUM QUALIFICATIONS/SKILLS: Required 7 years of experience in IT or technology leadership, ideally in multi-location environments Strong understanding of automotive dealership operations and systems Experience managing vendors, budgets, and technology projects end-to-end Ability to balance strategic planning with hands-on problem solving Practical, business-focused technology leader Comfortable being the “go-to” person for technology across the group Strong communicator who can work effectively with GMs, department leaders, and vendors Organized, decisive, and able to prioritize in a fast-paced dealership environment Preferred Prior experience supporting automotive dealerships or dealer groups Familiarity with major DMS platforms (e.g., Tekion, CDK, Reynolds) and dealership CRMs Experience working with lean teams and outsourced IT partners Bachelor’s degree in a related field or equivalent practical experience SUPERVISORY RESPONSIBILLITIES: This role has supervisory responsibilities WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers PHYSICAL DEMANDS: Prolonged periods of sitting at a desk and working on a computer Regular use of hands and fingers for typing, mouse use, and operating standard office equipment Ability to view computer screens for extended periods Occasional standing, walking, or bending within an office or dealership environment Ability to communicate verbally and in writing with team members and stakeholders BENEFITS: Medical Insurance plans tailored to salary and wage levels Dental and Vision Insurance Paid Parental Leave 401(k) with matching Disability Insurance, Pet Insurance, Group Life Insurance Flexible Spending Accounts Critical Illness, Accident, and Hospital Indemnity Supplemental Coverage Voluntary life and ADD coverage Short-term Disability and Long-term Disability Competitive Pay Plans Paid time off, Paid Holidays Employee discounts on vehicle purchases, parts and repair services Growth opportunities Annual company events and family-friendly celebrations AFFIRMATIVE ACTION/EEO STATEMENT: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Keywords: Mercedes-Benz of Plano, Haltom City , Head of Technology (Full-time On-site), IT / Software / Systems , Plano, Texas