Production Support Lead
Company: Ascendion
Location: Dallas
Posted on: January 13, 2026
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Job Description:
Job Description About Ascendion Ascendion is a fullservice
digital engineering solutions company. We make and manage software
platforms and products that power growth and deliver captivating
experiences to consumers and employees. Our engineering, cloud,
data, experience design, and talent solution capabilities
accelerate transformation and impact for enterprise clients.
Headquartered in New Jersey, our workforce of 6,000 Ascenders
delivers solutions from around the globe. Ascendion is built
differently to engineer the next. Ascendion | Engineering to
elevate life We have a culture built on opportunity, inclusion, and
a spirit of partnership. Come, change the world with us: Build the
coolest tech for the world’s leading brands Solve complex problems
– and learn new skills Experience the power of transforming digital
engineering for Fortune 500 clients Master your craft with leading
training programs and hands-on experience Experience a community of
change makers! Join a culture of high-performing innovators with
endless ideas and a passion for tech. Our culture is the fabric of
our company, and it is what makes us unique and diverse. The way we
share ideas, learning, experiences, successes, and joy allows
everyone to be their best at Ascendion. About the Role Job Title:
Production Support Lead Location: Dallas, TX Key Responsibilities:
Experience in production support, system administration, or
development related to healthcare management systems. Experience in
.NET (C#, ASP.NET, SQL Server) and Guiding care Experience with
claims processing, benefits management, and provider network
management in the healthcare space. Strong familiarity with
databases and writing complex SQL queries. Experience in system
integrations, including REST APIs. Healthcare knowledge (Medicare,
Medicaid, insurance terms, etc.) is highly desirable. Ability to
communicate with internal and external stakeholders in
high-pressure situation (Major incidents / Application outage)
Required Skills & Experience Proficiency in SQL, Java (for backend
tasks), and working knowledge of APIs (REST/SOAP). Experience with
web services. Experience with reporting tools such as Tableau,
Power BI, or equivalent is a plus. Knowledge of HIPAA and other
healthcare regulations is a plus. Usage of AI in Application
Support Hands on automation experience Salary and Other
Compensation: The annual [salary/hourly rate] for this position is
between [$125,000 – 130,000 annually]. Factors which may affect pay
within this range may include geography/market, skills, education,
experience and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this
position, subject to applicable eligibility requirements: [medical
insurance] [dental insurance] [vision insurance] [401(k) retirement
plan] [life insurance] [long-term disability insurance] [short-term
disability insurance] [paid parking/public transportation] [12
days/hours of paid time off] [08 days/hours of paid sick and safe
time] [09 days/hours of paid vacation time] [2 weeks of paid
parental leave] [x paid holidays annually] [add others as needed-
include all material benefits available to the position] Want to
change the world? Let us know. Tell us about your experiences,
education, and ambitions. Bring your knowledge, unique viewpoint,
and creativity to the table. Let’s talk!
Keywords: Ascendion, Haltom City , Production Support Lead, IT / Software / Systems , Dallas, Texas
