Restaurant Hostess
Company: Loews Hotels, LLC
Location: Arlington
Posted on: April 30, 2024
Job Description:
Restaurant Hostess
Loews Arlington Hotel and Convention Center is a state-of-the-art,
full-service meetings and resort destination that caters to groups
of all sizes, as well as families who are looking for a world-class
experience in the epicenter of the premier sports and entertainment
district in the country. Centrally located between Dallas and Fort
Worth between iconic sports stadiums, Globe Life Field, home of the
2023 World Series Texas Rangers and AT&T Stadium, home of the
Dallas Cowboys, the 888-room resort features five restaurants and
lounges, two pools with an authentic sandy beach, cabanas and a
water slide as well as a fitness center, full-service spa and salon
and 266,000 square feet of meeting and event space.Job Specific
- Supervises restaurant activities in absence of Manager
- Controls Reservation Book, accepts reservations and enters them
accurately into the record
- Maintains guest history files and uses information to enhance
repeat guests experience
- Assigns work stations and pre-meal side work, inspects dining
room and service areas to ensure completion of all tasks prior to
start of meal period
- Maintains guest records to; record arrival, cover count, seat
assignment, turnover, availability
- Inspects menus to ensure cleanliness and acceptability
- Greets guests in a polite professional manner
- Determines guest needs, verifies table availability, assigns
appropriate table for seating
- Guides guests to appropriate table
- Assists guests with seating, and presents menu
- Ensures removal of unnecessary place settings at occupied
tables
- Notifies server of guest seating, and communicates any special
needs or requests
- Inspects dining room appearance constantly, assigns correction
of deficiencies to appropriate team member
- Monitors dining room activity, assists Servers and Assistants
as needed to ensure performance to standard
- Assigns post meal side work, inspects dining room and service
areas to ensure completion of all tasks
- Other duties as assignedGeneral
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems
and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and
fellow team members
- Executes emergency procedures in accordance with hotel
standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and
work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Keywords: Loews Hotels, LLC, Haltom City , Restaurant Hostess, Hospitality & Tourism , Arlington, Texas
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