Senior Pharmacy Technician
Company: WALGREENS
Location: Fort Worth
Posted on: April 23, 2024
Job Description:
- In accordance with state and federal regulations, assists the
pharmacist, under direct supervision, in the practice of pharmacy.
Assists the pharmacist in the performance of other Pharmacy
Department duties in accordance with Company policies and
procedures.
- Responsible for operating pharmacy systems to obtain patient
and drug information and process prescriptions. Assists with and
coaches pharmacy technicians in the operation of pharmacy systems
and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer
experience.
Customer Experience
- Engages customers and patients by greeting them and offering
assistance with products and services. Resolves customer issues and
answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team
members to deliver a distinctive and delightful customer
experience, including interpersonal habits (e.g., greeting, eye
contact, courtesy, etc.) and Walgreens service traits (e.g.,
offering help proactively, identifying needs, servicing until
satisfied, etc.).
- Develops strong relationships with most valuable customers.
Operations
- Under the supervision by the pharmacist, assist in the practice
of pharmacy, in accordance with state, federal, and company policy.
Reviews and complies with the Walgreen Co. Pharmacy Code of
Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff
Pharmacist and Store Manager including utilizing pharmacy systems
to enter patient and drug information, ensuring information is
entered correctly, filling prescriptions by retrieving, counting
and pouring pharmaceutical drugs, verifying medicine is correct,
and checking for possible interactions. Assists pharmacists in
scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty
and adheres to Company policies and procedures in relation to
pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good
Faith Dispensing during all applicable prescription dispensing
activities.
- Responsible and accountable for registering all related sales
on assigned cash register, collects and handles cash as required.
Takes customer to OTC aisle when possible to assist in locating
products.
- Handles telephone calls that do not require personal attention
of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third
party program prescription services in a timely and efficient
manner, and performs other clerical duties, as assigned by the
Pharmacy Manager.
- Leads Pharmacy Department inventory management activities, such
as, ordering, unpacking, checking and storing shipment of
pharmaceuticals. Maintains knowledge of Company asset protection
techniques, and files claims for warehouse overages (merchandise
received, but not billed), shortages (merchandise billed, but not
received), order errors or damaged goods involving Rx drugs.
- Assists and supports Pharmacy Manager and Staff Pharmacist in
analyzing and seeking to improve pharmacy financial, customer
service and inventory performance data; reviewing Rx KPIs with
Store Manager and Healthcare Supervisor.
- May assist pharmacist in administering clinical services
including the collection and proper labeling of blood/urine samples
from patients and other clinical services as required; assists
pharmacy staff in coordination of clinical services, Walgreens
healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and
maintaining good relationships with the local medical community,
including physicians, nurses, and other health care providers, by
medical provider detailing and outreach to health groups,
retirement homes, nursing homes, and other forums for enhancing
growth opportunities.
- Assists with exterior and interior maintenance by ensuring the
Pharmacy Department is stocked with adequate supplies, clean, neat
and orderly in condition and appearance
- Coaches pharmacy technicians and cashiers in the correct use of
processes and tools in order to drive efficiency within the
pharmacy.
- Complies with all company policies and procedures; maintains
respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Maintains PTCB certification through the designated PTCB
training program and/or state required
certification/registration.
- Attends training and completes PPLs requested by Manager and
acquires continuing education credits. Maintains knowledge and
skill in healthcare and pharmacy, including latest news and
developments.Basic Qualifications
- PTCB certification (except in Puerto Rico).
- One year of work experience as a pharmacy technician in a
retail or hospital setting.
- Must be fluent in reading, writing, and speaking English.
(Except in Puerto Rico).
- Requires willingness to work flexible schedule, including
evening and weekend hours.Preferred Qualifications
Prefer to have prior work experience
with Walgreens.Prefer basic math skills (counting, measuring and
weighing medications).Prefer basic level PC skills (for example:
start up and shut down computer, use mouse to point and click,
start and close programs, switch between programs, save files,
print documents and/or access information on-line).Prefer the
knowledge of store inventory control.The following information is
applicable for San Francisco, CA applicants: Pursuant to the San
Francisco Fair Chance Ordinance, we will consider for employment
qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a
variety of factors including geography, skills and abilities,
education, experience and other relevant factors. This role will
remain open until filled. To review benefits, please click here .
If you are applying on a job board or unable to click on the link,
please copy and paste this URL into your browser
jobs.walgreens.com/benefits
Keywords: WALGREENS, Haltom City , Senior Pharmacy Technician, Hospitality & Tourism , Fort Worth, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...